For up-to-date information on the virus and resources for your family and community, visit www.cdc.gov/COVID19
WCCU Credit Union is a Financial Institution and is considered an “essential business”. We will remain open during Wisconsin’s “Stay At Home” Mandate.
Information on how to transact business with WCCU during the pandemic and details about our closures to walk-in lobby traffic.
Members experiencing financial hardships may have opportunities with WCCU to alleviate some financial burdens. Learn more about your options.
Stay safe. Leave your money in place. WCCU Credit Union wants to assure you that one thing you shouldn’t worry about is the money you have saved. Learn more about how your deposits are federally insured.
Scammers will use the ongoing events to exploit fears and take advantage of people. Never give out your social security number, account number, username, password or other personal information to anyone. Learn more about protecting yourself.
All WCCU lobbies are opened to walk-in traffic. However, for safety, we strongly encourage members to use the drive-up, phone banking or online services whenever possible.
Not feeling well? Do not enter.
FOLLOW the floor stickers in the lobby to practice social distancing.
LOANS: Loan officers will be available by appointment only.
MASKS: You may bring your own or there will be some available if you choose to wear one.
o Wash hands or use hand sanitizer frequently.
o Avoid touching your face.
o Cover your cough/sneeze with a tissue
The Call Center remains open with normal business hours to handle phone calls, online chats, secure messages in Online Banking and general emails. Online and Mobile Banking, ATMs and night deposit continue to operate as normal. (If you would like to enroll in Online/Mobile Banking, please call and we will be happy to assist you.)
For a more detailed breakdown of options to access your account, learn more here.
The health and safety of our members and team is our top priority. We are also here to help if you are impacted by COVID-19 and in need of financial support.
Contact us if you have a financial need
WCCU Credit Union offers a range of solutions to help members manage through temporary or extended periods of reduced or lost income. Whether your individual situation calls for delaying a payment, increasing your credit line, waiving a fee, or getting a loan, our team is here for you. We have special loans as part of our member support program. Please call us to discuss your specific needs.
We care about your financial health and your physical health, too. Scammers are taking advantage of the coronavirus situation, and we’d like to share these ways to stay safe.
The FTC is monitoring for coronavirus-related scams. Check out their post for more information.
Coronavirus Stimulus Payments: The IRS began sending payments on April 15, 2020. They expect to release up to 5 million payments per week, and it may take up to 8 weeks to complete payments to all eligible Americans. Please be extra cautious of scams where fraudsters may pretend to be with the IRS and ask for your personal information. There are a few important things to know and share with older family members who may not be as well-informed:
For accurate information regarding the stimulus payments, we recommend visiting the IRS Coronavirus Tax Relief page.