Remain Vigilant To Fight Fraud

WCCU remains vigilant in our fight against fraud.  Unfortunately, several financial institutions including WCCU, were recently a target of debit card fraud.   The fraud was done by using random card numbers.  As fraudsters continue to find new ways to attack consumers, it is important to protect yourself.  Whether you have a WCCU CheckMate Debit Card, or any other card, you need to use tools that are in place to help you monitor and control access of your card.

If you’ve ever been a victim of fraudulent activity, you know it can be a nerve-racking experience!  If you experience fraud on your WCCU CheckMate Debit Card, it is important to report it immediately.  You can contact Shazam directly at  1-833-288-1126.

The use of plastic and other online money transfer/payment services is convenient and here to stay.  Unfortunately, fraudulent activity is also happening at a higher rate, so it’s a great idea to be proactive in protecting and managing your accounts:

Download the Brella App now! – Brella helps you protect your debit card by sending you alerts when your card is used so you can quickly detect unauthorized or fraudulent activity on your account. Users have the option to receive text or email alerts.

Other fraud prevention tips:

  • Register for online banking – Having the ability to securely access your account at any time helps to keep you in the know of your account activity.
  • Don’t make online purchases with your debit card  – A credit card is a good way to make those purchases and keep fraudsters away from your checking accounts.
  • Destroy old debit cards – If you’ve been issued a new card, be sure to destroy the cards by cutting them up or shredding if possible.
  • Beware of Phishing Scams – Make sure you’re using a website or link that you know and trust, many fraudsters set up fake websites where they are able to collect your information for future fraudulent use.

It’s always a good idea to stay on top of your current balance in your accounts and check them regularly.  This will help to catch fraudulent activity quickly before it becomes a bigger issue. If you suspect issues with your WCCU card, be sure to contact your local WCCU as soon as possible.

We know this is an issue that affects us all and unfortunately fraudsters will keep finding ways to try to take advantage. Our skilled security and fraud teams stay well-informed on current issues and work hard to keep your information safe and secure.  The fight against fraud takes all of us working together – protect yourself, stay aware, and report early!