COVID-19: WCCU Resources and Updates

Coronavirus (COVID-19)

For up-to-date information on the virus and resources for your family and community, visit www.cdc.gov/COVID19

Branch Status as of 06/01/2021:

Baraboo:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Cashton:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Coon Valley:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Lake Delton:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Prairie du Sac:
Lobby Open
Walk-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Reedsburg:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Richland Center (Main):
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Richland Center (Orange Street):
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Viroqua:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Westby:
Lobby Open
Drive-up Open
*For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

Information on how to transact business with WCCU during the pandemic and details about our closures to walk-in lobby traffic.

Members experiencing financial hardships may have opportunities with WCCU to alleviate some financial burdens. Learn more about your options.

Stay safe. Leave your money in place. WCCU Credit Union wants to assure you that one thing you shouldn’t worry about is the money you have saved. Learn more about how your deposits are federally insured.

Scammers will use the ongoing events to exploit fears and take advantage of people. Never give out your social security number, account number, username, password or other personal information to anyone. Learn more about protecting yourself.

If you choose to use the lobby:

Not feeling well? Do not enter.

FOLLOW the floor stickers in the lobby to practice social distancing.

LOANS: Loan officers will be available by appointment only.

  • For loan appointments or to speak with a Loan Officer, please call us.

MASKS: For your safety in our lobbies, masks are RECOMMENDED for those NOT vaccinated for COVID-19, however masks are OPTIONAL for those FULLY vaccinated for COVID-19.

  • If you are wearing a mask, you may be required to lower your mask upon request so staff can appropriately identify you. If you do not want to lower your mask, you can use the drive-up for all services.

CDC Recommendations

  • Keep 6 feet between yourself and others (staff & members).
  • Plexi-glass shields are installed at workstations. Building capacity limits may be enforced.
  • High-touch surfaces are cleaned and disinfected frequently.
  • Stop the spread:

o Wash hands or use hand sanitizer frequently.
o Avoid touching your face.
o Cover your cough/sneeze with a tissue

The Call Center remains open with normal business hours to handle phone calls, online chats, secure messages in Online Banking and general emails. Online and Mobile Banking, ATMs and night deposit continue to operate as normal. (If you would like to enroll in Online/Mobile Banking, please call and we will be happy to assist you.)

For a more detailed breakdown of options to access your account, learn more here.

Financial Support and Wellness during the Coronavirus Pandemic

The health and safety of our members and team is our top priority. We are also here to help if you are impacted by COVID-19 and in need of financial support.

Contact us if you have a financial need

WCCU Credit Union offers a range of solutions to help members manage through temporary or extended periods of reduced or lost income. Whether your individual situation calls for delaying a payment, increasing your credit line, waiving a fee, or getting a loan, our team is here for you. We have special loans as part of our member support program. Please call us to discuss your specific needs.