Scam Alert on Debit Cards
If you receive one of these texts, do not click the link or enter any personal information.
We’ve had WCCU members who have mobile numbers with a 608 area code inform us they have received scam text messages saying their debit card is blocked; some don’t even have an account with Altra.
There is a link in the text to sign in and unlock, which takes them to a fake Altra mobile banking site.
- If you receive one of these texts, do not click the link or enter any personal information.
- Never access any mobile financial site unless you are using the official app icon from the app you downloaded from iTunes or the Google Play Store.
- If you are a WCCU Member and received this message, simply disregard the message. If you clicked the link and entered any of your personal information, you should immediately contact WCCU at 608-634-3118.
- If you are an Altra Federal Credit Union Member and received this message, clicked the link and entered any of your personal information, you should immediately contact Altra Federal Credit Union at 800-755-0055 so they can shut down your Debit Card to prevent fraudulent charges. Then log in to Online Banking and click on User Options to change your password.